Last Updated: March 6, 2026
This Privacy Policy describes how Lisa Ostrander, Licensed Real Estate Salesperson with Howard Hanna (“Company”, “we”, “our”, or “us”) collects, uses, and protects your information when you use this website (“Service”).
By accessing or using this website, you agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Definitions
For the purposes of this Privacy Policy:
- Company refers to Lisa Ostrander, Howard Hanna, 63 Quaker Rd., Queensbury, NY 12804.
- Cookies are small files stored on your device that help improve your browsing experience.
- Country refers to the United States.
- Device means any device that can access the website such as a computer, phone, or tablet.
- Personal Data means information that can identify an individual.
- Service refers to this website.
- Service Provider means third-party companies that help operate the website.
- Usage Data refers to data automatically collected from website usage.
- You means the individual accessing the website.
Information We Collect
Personal Data
While using our website, you may voluntarily provide personal information including:
- Name
- Email address
- Phone number
- Mailing address
- Property interests or real estate inquiries
- Any information submitted through contact forms
Usage Data
Usage Data is collected automatically and may include:
- IP address
- Browser type
- Pages visited
- Time and date of visit
- Device identifiers
- Diagnostic data
Cookies and Tracking Technologies
We may use cookies, pixels, and similar technologies to improve website functionality and analyze visitor behavior.
Cookies may be used to:
- Improve website performance
- Remember visitor preferences
- Measure marketing performance
- Analyze website traffic
You may disable cookies through your browser settings, though some website features may not function properly.
How We Use Your Information
Your personal data may be used for the following purposes:
- Responding to inquiries about buying or selling real estate
- Providing property information and listings
- Scheduling showings or consultations
- Sending real estate updates or market information
- Improving our website and services
- Complying with legal obligations
Sharing Your Information
We do not sell your personal information. However, we may share your information with:
- Service providers who assist in operating the website
- MLS systems and real estate technology providers
- Mortgage lenders, inspectors, or other professionals involved in real estate transactions (with your consent)
- Legal authorities if required by law
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy or to comply with legal obligations.
Data Security
We take reasonable steps to protect your personal information using industry-standard security measures. However, no method of internet transmission or storage is completely secure.
Your Privacy Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your personal data
- Opt out of marketing communications
To exercise these rights, please contact us using the information below.
Children’s Privacy
This website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
Third-Party Links
This website may contain links to external websites such as real estate listings, mortgage providers, or partner services. We are not responsible for the privacy practices of those sites.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any updates will be posted on this page with the revised “Last Updated” date.
Contact Information
If you have questions about this Privacy Policy, you may contact:
Lisa Ostrander
Howard Hanna
63 Quaker Rd.
Queensbury, NY 12804
Phone: 518.744.6513
Email: [email protected]
